Privacy Policy
Effective Date: March 25, 2026
Welcome to Jerry Mobile Store (https://jerrymobile.glaciersroots.com). We are committed to protecting your personal information and ensuring a secure shopping experience.
1. Information We Collect
a) Personal Information
- Full Name
- Phone Number
- Email Address
- Shipping Address
b) Order Information
- Product details you purchase
- Payment method (Cash on Delivery / Online Payment)
c) Technical Data
- IP address
- Device and browser information
- Website usage data
2. How We Use Your Information
- Process and deliver your orders
- Contact you for order confirmation
- Provide customer support
- Improve our store and services
- Prevent fraud and misuse
3. Cookies Policy
We use cookies to enhance your shopping experience. You can disable cookies from your browser settings if needed.
4. Information Sharing
We do not sell your personal data.
Your information may only be shared with:
- Delivery companies
- Payment service providers
5. Order & Delivery Policy (Important)
- We may record parcel packing video before shipping your order
- Customers are strongly advised to record a video while opening the parcel at the time of delivery
⚠️ Damage Claim Policy
- If you receive a damaged product, you must have a proper unboxing video as proof
- The video must clearly show:
- Sealed package
- Opening process
- Product condition
❌ No claim will be accepted without video proof
✅ If damage is clearly visible in the video, we will accept your claim and resolve the issue
6. Data Security
We take reasonable steps to protect your information from unauthorized access or misuse.
7. Third-Party Links
We are not responsible for the privacy policies of external websites linked from our store.
8. Your Rights
- Request your data details
- Ask for correction or deletion
- Contact us for any privacy concerns
9. Contact Us
Email: mateenraza414@gmail.com
Website: https://jerrymobile.glaciersroots.com
10. Updates
We may update this policy anytime. Changes will be posted on this page.